FAQs

DELIVERY

Where do you ship?

We ship worldwide!!!! 

How much does delivery cost?

Shopping costs vary depending on the weight of the items ordered and also the shipping destination. Shipping will be calculated at checkout, so add your goods to the basket and let us do the calculating for you!

 

How long will it take to get my order?

Orders are currently being processed within 5-7 business days. Once your order has been dispatched, you will receive a confirmation email.

UK orders are shipped via Royal Mail First Class delivery, therefore your order will be delivered within 2-3 business days (not including weekends or public holidays).

All International orders are sent via Royal Mail International Tracked & Signed service, by default. This is to ensure that you can track your package all the way from the UK to your door. These orders can take anywhere from 7-16 days.

What shipping carrier do you use?

All orders are shipped via Royal Mail.

 

RETURNS

Can I cancel or return my order?

On the unlikely occasion that there is a problem with your order once received, please do not hesitate to get in contact and we will happily resolve any issues you may have.

PRINTS

What paper do you use?

Good Day Prints are printed on high quality professional photo paper with a satin finish and between 270 and 300 gsm weight. Please note the frame is not included – the image is for illustrative purposes only.

Do the prints come with a frame?

All our prints come without a frame. We do stock a limited supply of frames over on our Etsy store > HERE

How will my prints arrive?

Good Day Prints arrive in a protective cellophane sleeve in a board-backed envelope to protect your lovely prints so they are ready for you to frame and display. A3 prints will be rolled and then carefully placed in an extra strong postal tube.

Can I request a custom order?

Yes! If you would like something changed on an existing print (for example, a colour) or if you would like a completely new design, please send an email to hello@gooddayprints.com and we will be able to help 😊

Can I make changes to my order?

If the order hasn't reached the printing progress, we will happily make any changes to your order.  If the order has been printed we are no longer able to make any changes to the order.

I want to order a personalised print, how do I send in the information?

Great! Add the prints required to your basket/cart - there will be a section that says 'Add a note to your order' at the bottom left of your cart. Click this to add the personalisation required.

If you forget to do this at checkout, you can also send your personalisation after purchase to the following email address along with your name and order number: hello@gooddayprints.com